No returns allowed on FINAL SALE items. FINAL SALE items include custom orders, items shipped freight (this includes most tables and desks) and personalized goods. 

Lone Timber will accept returns on shipments that are standard sizes within ten (10) days of delivery. For all returned Goods, including but not limited to returns as a result of Buyer’s improper failure to accept delivery or otherwise accept the Goods, Buyer will be required to pay for return shipping and all additional costs incurred by Lone Timber, including shipping, storage fees and restocking fee equal to 15% of the cost of the Good. For the avoidance of doubt, the requirement to pay for return shipping costs will apply even if the Goods were originally shipped free of charge. The full amount of the returned Goods less any return shipping cost and less 15% restocking fee, will be returned to the Buyer once Lone Timber has the Goods back in its possession.